Contact Us
We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.
Hours
Mon – Fri
8:00 am — 6:00 pm
Sat
8:00 am — 5:00 pm
Sun
Closed
Contact
Email
[email protected]
Phone
+1 (246) 233-3986
Let’s Connect
Frequently Asked Questions
Have questions? We have answers.
What types of nursing care services do you offer?
“Oh, we offer a wide range of services, truly! Think of us as your comprehensive care partner. We provide everything from basic home health care, like assistance with daily activities and medication management, to more specialized care, such as wound care, post-surgical support, and even palliative care. We tailor our services to your unique needs. If you have any specific concerns, just ask! We’re here to make life easier.”
Are your nurses licensed and experienced? What kind of background checks do you perform?
“Absolutely! Safety and trust are paramount. All our nurses are fully licensed and have extensive experience. We perform rigorous background checks, including criminal history and reference checks. We also make sure they are up to date on all certifications. We want you to have peace of mind knowing your loved one is in the best hands. It’s like having a trusted family member caring for them.”
How can I get started with your services, and what is the process for scheduling a consultation?
“It’s easy! Just give us a call, or fill out the contact form on our website. We’ll schedule a free, no-obligation consultation. During that meeting, we’ll discuss your needs, answer your questions, and explain how we can help. We want to take the time to understand your unique situation. We’re here to guide you through the process, step by step. Don’t hesitate to reach out! We’re excited to meet you.”
How do you assess my loved one’s needs and create a care plan?
“That’s a very important question! We start with a thorough assessment. I personally love getting to know the individual, not just their medical history, but their personality, their preferences, their routines. Then, we work with you and your family, and often your doctor, to develop a personalized care plan. It’s a collaborative process, ensuring we address every aspect of their well-being. We want to be sure that the plan is just right, and that it evolves with your loved ones needs.”
How do you handle emergencies or changes in my loved one’s condition?
“We’re always prepared! Our nurses are trained to recognize and respond to emergencies. We maintain constant communication with families and physicians. If there’s a change in condition, we’ll immediately assess the situation, take appropriate action, and keep you informed every step of the way. We have protocols in place for any situation, and we’re always ready to act quickly and efficiently. You can rest assured, we’re ready for anything.”
“What are the costs of your services, and how does billing work?”
“We understand that cost is a very real concern for families, and we want to be as transparent as possible. The price of our services will depend on the specific type of care your loved one requires, and the amount of time involved. We personalize every care plan, and that means the cost will be tailored to your unique situation. During your initial consultation, we’ll provide you with a clear, detailed breakdown of all costs, so there are no surprises. We offer various payment options, and we’re happy to discuss those with you to find what works best for your family. Our goal is to make sure you have access to the quality care you need, with clear and upfront pricing.”